Frequently Asked Questions

Everything you need to know about our handcrafted heritage wear.

What makes Chikankaar products unique?

Every garment is handcrafted by skilled artisans using centuries-old embroidery techniques. Because each piece is hand-embroidered, slight variations in patterns may occur, making your outfit a one-of-a-kind masterpiece.

How should I care for my Chikankari garments?

To preserve the delicate hand-embroidery, we recommend dry cleaning only for silk and georgette fabrics. For cotton pieces, a gentle hand wash in cold water with mild detergent is suitable.

Do you offer international shipping?

Yes, we ship our ethnic collections worldwide. International delivery typically takes 7-12 business days depending on the destination and customs clearance.

Can I request a custom size or color?

We offer customization services for select premium collections. Please contact our concierge team via WhatsApp or email to discuss specific measurements or bespoke color requirements.

What is your return and exchange policy?

We accept returns and exchanges within 14 days of delivery, provided the items are unworn, have all tags attached, and are in their original packaging. Please note that customized items are final sale.

How do I know my size?

Please refer to our detailed Size Guide available on every product page. We recommend measuring yourself over undergarments and comparing those figures to our chart for the perfect fit.